You can now experience Tanguay across Quebec.

With 11 new stores across the province, now everyone can enjoy Tanguay’s extensive products, expertise and exceptional service. In addition, 5 Tanguay L'Entrepôt liquidation stores have been opened. These stores will offer discounted products from our existing inventory and new products at affordable prices.

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The Tanguay Advantages

Variety

A host of high-quality items for the whole home.

Delivery

Free delivery across Quebec* with no minimum order.

*Some restrictions apply.

Experience

A simple, no-pressure shopping experience to suit your needs.

After-sales service

Our after-sales service is focused on customer satisfaction, complete with all the support and assistance you need to enjoy your products even longer.

All the advantages of a personalized customer portal.

The little touches

Exclusive offers, contests, new and hot trends, gifts and promotional codes.

Access to your documents

Find your purchase history, digital invoices, and bill payment and warranty claim services.

Simplified service

Easily manage your maintenance and repair requests.

Manage deliveries

Plan and track your deliveries.

Carte montrant la liste des magasins Tanguay

Tanguay is moving in across Quebec.

Now 25 stores across Quebec. Everything for your home, close to home.

Find a store

Do you have any questions? Find the answers here.

Delivery

I have a scheduled delivery coming up, will it be delivered as planned?

I haven’t booked my delivery date yet, how to proceed?

My order was only partially delivered, how do I get the remaining items delivered?

I was supposed to pick up my order in store, is it still possible?

Can my old invoice numbers be used as guest login credential to view my online client account and order status online?

I have placed a special order 3 months ago, does the estimated order arrival time remain the same?

Service

I have a service case pending at one of your former brands, is my service case still open and in progress?

Will you honor any product warranty and/or service plan purchased from one of your former brands?

I purchased an extended warranty from one of your former brands, do I need to do anything to keep my warranty valid?

How do I get help and support for a defective product purchased from one of your former brands?

I ordered a replacement part from one of your former brands, will my order be processed as expected?

Payment and Financing

Where do I pay my remaining invoice balance before delivery?

How does paying my invoice balance by bank transfer work?

Is my account balance or credit automatically transferred to my Tanguay client account?

Can my Fairstone credit limit be used to shop at Tanguay?

Can I keep making my Fairstone payments the same way as before?

I paid an upfront deposit to secure backordered items, do you still have my deposit and order on file?

I have gift certificates and/or gift cards purchased from one of your former brands, can they be used to shop at Tanguay?

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Services

Tanguay L'Entrepôt

Payment & Financing

Payment Options

Contact Us

Got questions about your order or delivery?

Toll free: 1 833 444-1211

Customer Service – Business Hours
Monday to Friday 8 am - 9 pm

Online or Phone Shopping
We'll help you find the products that best suit your needs.

Toll free: 1 833 444-1211

Online Shopping – Business Hours
Monday to Sunday 9 am - 9 pm.

*Delivery and Pickup in Store
Privacy
† Rounded discount and may include 2-tax discount if applicable

You can now pay your bill online via the following financial institutions:

banques

Matching funds with interest (FRE)

Financing at Tanguay Furniture, excluding taxes and ecofees, is obtained exclusively with a Desjardins credit card or with a Tanguay-Desjardins private card. Accord D Desjardins financing for your online and in-store purchases. Subject to Accord D Desjardins credit approval.

The consumer now buys and pays in equal instalments with interest.

Legal note

Subject to approval by the Fédération des caisses Desjardins du Québec ("Desjardins"). All annual interest rates are subject to change. There are no enrolment or renewal fees associated with entering into this agreement. Purchase by equal instalments is subject to annual interest of 13.5%, calculated from the date of purchase, until paid in full. Equal monthly installments are calculated by dividing the amount financed, plus 13.5% annual interest, sales tax and EcoFee if applicable throughout the promotion period, by the number of months in the promotion; the monthly installment amount will appear on the monthly account statements sent to you upon purchase. On or before the due date indicated on the statement of account for a billing period, you must pay, in a single payment, the monthly instalment(s) for the period covered by the statement of account plus, if applicable, the other amounts included in the minimum payment due for the card, as provided for in the contract. If the monthly instalment thus due is not paid in full on its due date, annual interest of up to 19.9% will accrue on the amounts due and unpaid until they are paid in full.

The card's grace period is 21 days without interest, from the end of the billing period, to pay the full balance of the statement without being obliged to pay credit fees, except on cash advances. The minimum card payment is 2% to 5%, depending on the card, of the total of: the balance shown on the statement for the previous period; the credit charges applicable to purchases and monthly instalments outstanding at the end of that period; current purchases, cash advances and cheques for the period covered by the statement; and the credit charges on cash advances and cheques; plus : the monthly payment(s) for the period covered by the statement, the amount of deferred payment purchases due on the date of the statement, any overdue amounts and any other amounts provided for in the card contract. See the Desjardins Variable Credit Agreement available in shops for more details.

Examples of credit charges

	Annual cost		Cost for a 30 day period
Annual interest rate	Average daily balance		Cost for a 30 day period
Annual interest rate	100 $	500 $	100 $	500 $
13,5 %	13,51 $	67,55 $	1,11 $	5,55 $
19,9 %	19,90 $	99,50 $	1,64 $	8,18 $

The annual interest rate may be applicable to a current purchase, an equal instalment purchase, a deferred payment purchase, a deferred equal instalment purchase or multiple equal instalment purchases.

Equal monthly payments without interest financing

On approved credit. An annual adhesion fee of $35, as set out in your Account Agreement, will be charged to your Account for all plan with a 12-month term or more. Financing is provided by Fairstone Financial Inc. and is subject to all the terms and conditions in your Retail Credit Agreement and Disclosure Statement and the promotional plan disclosure statement (collectively the “Account Agreement”).

Under this plan, credit charges will not accrue on the purchase during the promotional period if the required minimum payment is made each billing cycle during the promotional period when due. The purchase price is divided by the number of months in the promotional period to determine equal monthly payments to be made during the promotional period. If the minimum payment is not made when due or if a balance remains after the promotional period expires, credit charges will be assessed at the standard annual interest rate of 31.99%, as set out in your Account Agreement. The terms of this credit promotional plan will terminate if you default under your Account Agreement.

On termination or expiry of the promotional plan (or for purchases that are not part of the credit promotional plan), the annual standard credit rate of 31.99%, as set out in your Account Agreement, and the terms of the regular credit plan will apply to all outstanding balances owing. The grace period to make the minimum payment or pay the new balance is 21 days. The minimum payment due includes (i) the minimum payment under the applicable credit plan and, if applicable (ii) past due amounts, minimum payments on all other charges, minimum payments on credit insurance premiums and any credit limit overage amounts. Each Account Statement covers a billing period of approximately 30 days. See the Account Agreement for more information.

Examples of credit charges

Pruchase amount	Annual interest rate	Cost for 30-day billing cycle	Annual cost
100$	31,99%	2,63$	31,99$
500$	31,99%	13,15$	159,95$
1 000$	31,99%	26,29$	319,90$

Deferred payment financing (DPF)

The consumer buys now and pays later without interest throughout the deferral period ("Pay later" financing).

Legal note

Subject to approval by the Fédération des caisses Desjardins du Québec ("Desjardins"). All annual interest rates are subject to change. The "Pay Later" offer allows you to pay off a deferred payment purchase with a credit card issued by Desjardins ("the card") that is interest-free for the period determined at the time of purchase. If the purchase is not paid in full when due, an annual interest rate of up to 21.9% will apply from the date the payment is due until the payment is paid in full. The payment is converted to the repayment method of a purchase in equal and consecutive instalments payable in 12 equal monthly instalments if the converted balance is less than $1,000, in 24 equal monthly instalments if the converted balance is equal to or greater than $1,000 and less than $3,000, and in 36 equal monthly instalments if the converted balance is equal to or greater than $3,000 Equal monthly payments are calculated by dividing the converted balance, plus interest of up to 21.9% for the entire period covered by the equal and consecutive installment plan and, if applicable, sales taxes and EcoFees, by the number of months in that period; the amount of the monthly payments will appear on the monthly account statements sent to you from the payment due date. On or before the due date indicated on the statement of account for a billing period, you must pay, in a single payment, the monthly instalment(s) for the period covered by the statement of account plus, if applicable, the other amounts included in the minimum payment due for the card, as provided for in the contract.

If the monthly instalment due is not paid in full by its due date, interest of up to 19.9% per annum will accrue on the outstanding amounts due until they are paid in full. The card's grace period is 21 days without interest, from the end of the billing period, to pay the full balance of the statement without being obliged to pay a credit fee, except on cash advances. The minimum card payment is 2% to 5%, depending on the card, of the total of: the balance shown on the statement for the previous period; the credit charges applicable to purchases and monthly instalments outstanding at the end of that period; the current purchases, cash advances and cheques for the period covered by the statement; and the credit charges on cash advances and cheques; plus : the monthly payment(s) for the period covered by the statement, the amount of deferred payment purchases due on the statement date, any overdue amounts and any other amounts provided for in the card agreement. Credit card available with no application or renewal fees. Details in shop.

Examples of credit charges

	Annual cost		Cost for a 30 day period
Annual interest rate	Average daily balance		Cost for a 30 day period
Annual interest rate	100 $	500 $	100 $	500 $
19,9 %	19,90 $	99,50 $	1,64 $	8,18 $
21,9 %	21,90 $	109,50 $	1,80 $	9,00 $

Equal Monthly Payments With Interest

On approved credit. Financing is provided by Fairstone Financial Inc. and is subject to all the terms and conditions in your Retail Credit Agreement and Disclosure Statement (collectively the “Account Agreement”). Under this plan, a reduced rate credit charge of 13.99% will be charged on the purchase. The amount of the purchase, plus credit charges as calculated, is divided by the term to arrive at equal monthly payments which will be due each billing cycle on the due date, and constitute the minimum payment due each month. Interest is pre-calculated and included in each monthly payment. If the minimum payment is not made when due or if a balance remains after the promotional period expires, credit charges will be assessed at the standard annual credit rate of 31.99% as provided for as shown in your Retail Credit Agreement and Disclosure Statement. The grace period to make the minimum payment or pay the new balance is 21 days. The minimum payment due includes (i) the minimum payment under the applicable credit plan and, if applicable (ii) past due amounts, minimum payments on all other charges, minimum payments on credit insurance premiums and any credit limit overage amounts. Each Account Statement covers a billing period of approximately 30 days. No adhesion fee. See the Account Agreement for more information.

Examples of equal monthly payments with interest fee

Purchase	Interest rate	Monthly payments
Purchase	Interest rate	12 months	24 months
$1000	13,99%	$89,78	$48,01
$2000	13,99%	$179,56	$96,02
$3000	13,99%	$269,35	$144,02

Your Account

You can now experience Tanguay across Quebec.

The Tanguay Advantages

Variety

Delivery

Experience

After-sales service

All the advantages of a personalized customer portal.

The little touches

Access to your documents

Simplified service

Manage deliveries

Tanguay is moving in across Quebec.

Do you have any questions? Find the answers here.

Delivery

Service

Payment and Financing

STAY IN THE KNOW AND SAVE BIG ON YOUR FAVORITE HOME PRODUCTS